‘I’, ‘me’, ‘my’, ‘you’, ‘yours’, ‘yourself’ and ‘hirer’ refers to the person(s) who are the customers.
‘Customer’ – the person(s) nominated as the hirer under the heading ‘Hirers Name / Contact’ on the Rental Agreement, any person whose credit or debit card is presented in payment of the customer’s charges, or any person who deems themselves to be the legal entity and ultimately responsible for the motorhome. Should the legal entity be different from the driver, then full name, address and contact phone numbers must be supplied.
‘This Agreement’ – Rental Agreement, the Insurance Motor Rental Agreement and these Terms and Conditions. In the event of any discrepancy, the provisions of these Terms and Conditions apply
‘Booking’ – the confirmed reservation of the motorhome hire and includes the payment of the booking deposit and / or full balance for the rental.
‘Booking Deposit’ – the monetary amount required to confirm the motorhome booking.
‘Rental Period’– the hire period as stated on the Rental Agreement or agreed variation, and any additional period during which the vehicle is in the customer’s possession or control.
‘Vehicle’ – the vehicle stated on the Rental Agreement and includes tyres, tools, accessories, the living equipment and any other special equipment, documents related to the Vehicle and any replacement or substitute vehicle South Yorks Motorhome Hire may provide.
Living Equipment’– includes but is not limited to the oven, hob, radio, TVs, kitchenware, mattress protectors, etc.
‘Security Deposit’ – the amount held as security by South Yorks Motorhome Hire in relation to the motorhome hire.
‘Overhead damage’ – any damage sustained to any part of the vehicle, its equipment and or any third party property which occurs above 6 feet (1.83 metres) in height measured from the ground upwards.
Monday to Sunday: 09:00 – 17:00
Last collection and return times for all vehicles is 1 hour prior to the business closing. Staff are unable to process any collections or returns after this time. Unfortunately, if you do arrive after this time you will need to make alternative arrangements, at your own costs until the office re-opens the next day.
– UK standard vehicle insurance*
– UK Standard equipment and breakdown**
*Additional charges may be incurred if the motorhome driver has a traffic conviction, more than 1 insurance claim, or is in an occupation which is deemed to be high risk. These charges will be passed onto the customers.
**South Yorks Motorhome Hire will supply full breakdown cover to cover any mechanical faults to the base chassis of the motorhome. Any call out charges incurred by the client through operator error, e.g. a flat vehicle battery, wrong or insufficient fuel, keys locked in the motorhome etc. will be the responsibility of the client.
This ranges from 2 to 14 nights depending on the season. South Yorks Motorhome Hire reserves the right to increase the minimum hire period for certain events.
A booking is only binding after a booking deposit payment of 30% of the total hire cost or £250 (whichever is greater) has been received and the booking has been confirmed by South Yorks Motorhome Hire.
Settlement of the remaining balance will be due four weeks prior to travel. South Yorks Motorhome Hire reserves the right to cancel the booking if payment is not received four weeks prior to departure.
For late bookings (less than four weeks before departure) the full rental price is payable on booking. Vehicles will not be released without full payment being completed.
Any deposit taken is non-refundable. South Yorks Motorhome Hire strongly recommend that travel insurance is taken out at the time of booking to cover any unexpected occurrences preventing travel. Less than 1 month to the date of departure 100% of the hire cost is non-refundable. Consult your travel insurance for a claim.
Should a customer not present themselves to collect a vehicle and not contact South Yorks Motorhome Hire on or before the collection date then the hire will be cancelled (by 16:00 hours on the collection date) and the hire charge forfeited by the customer.
The cost of refilling the Diesel, the AdBlue tanks should any of the tanks not be returned completely full, unless the fuel package was pre-purchased prior to departure: 9. European Travel inc. Ireland.
The following Countries are covered by the European Travel Insurance:
Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland (including Liechtenstein), Sweden.
Travel outside of these countries listed above will be in breach of these terms and conditions and you will not be covered by any insurance. Please check your route carefully and ensure you do not go outside these countries.
Please note:there are no toilet emptying facilities at South Yorks Motorhome Hire depot so this must be emptied prior to return.
South Yorks Motorhome Hire will carry out a full Pre-Checkout Inspection (PCI) on every motorhome before the commencement of hire. The PCI involves testing every system on board the motorhome to ensure they are operating correctly. In conjunction with this the hirer will be taken on a tour of the motorhome and shown how each system works, and informed of the printed documentation available within the motorhome. Should an on-board system fail during your hire, South Yorks Motorhome Hire will make every effort to remedy the fault whilst you are away but in some circumstances, this may not be possible, as such South Yorks Motorhome Hire cannot be held responsible and will not refund any monies should a loss of service be encountered nor have any obligation to provide a replacement vehicle. In the case of winter hire, South Yorks Motorhome Hire cannot and will not be held responsible in the event of any damage or inconveniences caused by freezing conditions. This is the responsibility of the hirer.
South Yorks Motorhome Hire reserves the right, at its absolute discretion, to substitute a comparable or superior Vehicle for the Vehicle ordered. In that event, you shall not be liable for any increased rental pertaining to the substitute vehicle. Such substitution shall not entitle you to any refund and does not constitute a breach of this Agreement.
Should South Yorks Motorhome Hire not be able to accommodate the booking and the customer decides to cancel the booking, South Yorks Motorhome Hire cancellation terms shall apply, see section 7, cancellation charges for more details.
You will pay South Yorks Motorhome Hire:
Total charges as set out therein are not final. You agree to pay any shortfall in charges to South Yorks Motorhome Hire and you will receive a refund for any overcharge acknowledged by South Yorks Motorhome Hire.
There is a refundable £1000.00 Security Deposit payable by credit card or debit card prior to the day of your hire through the booking system. The card should be in the lead driver’s name. South Yorks Motorhome Hire reserves the right to increase the security deposit in certain circumstances or forspecific events e.g. World Cup events, Festivals, etc.
On taking delivery of the Vehicle, you agree to pay the Security Deposit
Note: Where the hirer has opted for the CDW option and has complied with its terms stated below (clause 29), £200 excess will be charged in the event of a Road traffic accident (RTA) or collision, but they should be aware that the security deposit will be used to fund any loss or damage to equipment, fixtures and fittings, windows, valeting or upholstery fees, refuelling costs or negligent damage to the vehicle. Should these damages exceed the security deposit held, the customer will be liable for the total cost and the difference will need to be settled within 7 days of returning the motorhome.
You agree that during the rental period, you will not and will not allow the Vehicle to be:
You agree that during the rental period, you will not and will not allow the Vehicle to be:
You shall not make any alterations or additions to the Vehicle without the prior written consent of South Yorks Motorhome Hire
You acknowledge that South Yorks Motorhome Hire retains title to the Vehicle and its contents and that you possess the goods as a mere Bailee only. You do not have any right to pledge South Yorks Motorhome Hire credit in connection with the Vehicle and agree not to do so. You shall not agree, attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, or otherwise part with or attempt to part with the personal possession of or otherwise deal with the Vehicle.
All South Yorks Motorhome Hire motorhomes are non-smoking vehicles. South Yorks Motorhome Hire reserves the right to impose additional Valeting and or Upholstery cleaning fees and charge demurrage should smoke be detected in the motorhome.
South Yorks Motorhome Hire authorises the use of this vehicle for up to6 passengers. Each person is to use the safety restraints provided at all times whilst the vehicle is in motion. Carrying more than the specified number of passengers is against the law and in breach of this agreement. It is the responsibility of the hirer to fit any child seats required themselves. Children up to 12 years of age or 135cm in height, which ever they reach first, must use the correct child restraints appropriate for their weight/height under UK law. Whilst carrying passengers the max weight limit of 3500kg total must be adhered to. It is against the law to breach this limit and the driver will not be insured, any losses incurred by South Yorks Motorhome Hire due to exceeding this weight limit will be paid for in full by the client.
South Yorks Motorhome Hiredoes not permit pets to be taken on board.
Should the driver not disclose that they fulfil one of the above occupations even in a part time capacity, this will render the agreement as void and the hirer will be fully liable.
provided all the personal information supplied is correct)
The Vehicle is insured for theft and damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer (including death or bodily injury to the driver) or cover any personal possessions. The vehicle insurance is arranged by Alan Boswell Group. The hire rate quoted includes a standard excess of£1000.00 per accident, reported incident or Vehicle theft. In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first £1000.00 per claim. In the event of the theft of the Vehicle, the hirer will be liable for the full cost of the Vehicle; once a theft has been reported to both South Yorks Motorhome Hire and the police, a claim will be lodged with the insurer. The keys must be returned to South Yorks Motorhome Hire. Should the insurer accept the claim and agrees to reimburse South Yorks Motorhome Hire for the cost of the Vehicle, the liability to the hirer will reduce to the first £1000.00 of the claim (excess). Please note: if the keys are not returned to South Yorks Motorhome Hire, the insurer will not accept the claim and liability for the full cost of the vehicle will remain with the hirer.
Only persons named on the Rental Agreement are insured to drive the vehicle. Please note that no insurance cover (including CDW) is offered for overhead damage, any damaged deemed as gross negligence, or any internal damages therefore the hirer accepts fully liability for these which is in addition to the standard vehicle excess should that apply. Windscreens and /or tyre damage is not covered by the standard vehicle insurance and therefore excess, however Collision Damage Waiver (CDW) does cover these items, (conditions apply).
South Yorks Motorhome Hire will be responsible should damage to personal possessions or bodily injury occur (including death) as a result of proven gross negligence on South Yorks Motorhome Hire’s part i.e. our actions or failure to act. South Yorks Motorhome Hire will not be responsible for any loss which is a side effect of the main loss e.g. loss of profits or opportunity. This is separate from the vehicle insurance provided.
Collision Damage Waiver at £30.00 per night will reduce the £1000.00 excess for damage caused due to a Road Traffic Accident (RTA) or collision (i.e. reported accident) to either the vehicle or third party property to £200. It will also cover the cost of replacement tyres or windscreen. However, it will not cover any damage to the vehicle or third party property caused through a reversing manoeuvre, deemed as malicious damage i.e. vehicle brake in or vandalism, cover the replacement or repair of windows or cover the theft of the vehicle. No insurance cover is offered for overhead damage, any damaged deemed as gross negligence or any internal damages therefore full liability will apply. Applies in respect of first incident and or claim, not entire Rental duration. Once an accident has occurred CDW cannot be restarted and standard insurance terms will apply. Incident must be reported to South Yorks Motorhome Hire within 24 hours otherwise CDW cover will not apply. Minimum charge term for CDW is 5 nights, maximum charge terms is 21 nights.
Should the Terms and Conditions not be adhered to, the CDW will be void and the customer will be liable in full for all costs and damages. Please note that the CDW is completely optional and can be decided upon collection of your vehicle. After the hire has commenced, CDW cannot be taken out. CDW cannot be offered to drivers over the age of 70.
You are aware that:
Visa card and MasterCard credit cards only. All debit cards accepted.
South Yorks Motorhome Hire will accept payment by credit cards approved by South Yorks Motorhome Hire
All charges and expenses payable by you under this Agreement are due on demand by South Yorks Motorhome Hire. If you do not pay all charges on time, you agree to pay interest at 1.5% per month above the base rate as published by HSBC on the outstanding balance and any additional costs incurred by South Yorks Motorhome Hire, including reasonable legal fees to recover the outstanding money owed. When the Customer comprises of more than one person, each person is liable jointly and severally for all obligations of the customer pursuant to this Agreement.
You acknowledge that South Yorks Motorhome Hire may terminate this Agreement and repossess the Vehicle at any time, without notification to me, and that you will pay the reasonable costs of repossessing the Vehicle, including towing charges if:
Any changes to this agreement must be in writing and must be signed on behalf of South Yorks Motorhome Hire and by me.
South Yorks Motorhome Hire will make every effort to ensure that the reserved Motorhome is available for you at the correct time. If, due to circumstances beyond our control, this is not possible and if an alternative or acceptable Motorhome is not available our liability is limited to the refunds of all monies paid by you.
You warrant that all information supplied by you to South Yorks Motorhome Hire in connection with this agreement is true.
This agreement shall be governed by the law of Great Britain in which this agreement was signed.
By entering into this agreement, you agree that we can process and store your personal information in connection with this agreement including data collected from the vehicle which may include your location(s) from our vehicle tracking system and also diagnostics (telematics). We may use your information to analyse statistics, for market research, credit control and to protect our assets.
You agree that if you break the terms of this agreement we can pass your personal information to any relevant organisation. We can also give this information to the British Vehicle Rental and Leasing Association (BVRLA), which can share your personal information with its members to prevent crime and protect their assets, as allowed under the Data Protection Act 1998.
This Agreement constitutes the entire agreement of the parties and there are no other oral undertakings, warranties or agreements between the parties relating to the subject matter of this agreement. South Yorks Motorhome Hire reserves the right to add or amend